The Resource A nation on the line : call centers as postcolonial predicaments in the Philippines, Jan M. Padios

A nation on the line : call centers as postcolonial predicaments in the Philippines, Jan M. Padios

Label
A nation on the line : call centers as postcolonial predicaments in the Philippines
Title
A nation on the line
Title remainder
call centers as postcolonial predicaments in the Philippines
Statement of responsibility
Jan M. Padios
Creator
Contributor
Author
Provider
Subject
Language
eng
Summary
"In 2011 the Philippines surpassed India to become what the New York Times referred to as "the world's capital of call centers." By the end of 2015 the Philippine call center industry employed over one million people and generated twenty-two billion dollars in revenue. In A Nation on the Line Jan M. Padios examines this massive industry in the context of globalization, race, gender, transnationalism, and postcolonialism, outlining how it has become a significant site of efforts to redefine Filipino identity and culture, the Philippine nation-state, and the value of Filipino labor. She also chronicles the many contradictory effects of call center work on Filipino identity, family, consumer culture, and sexual politics. As Padios demonstrates, the critical question of call centers does not merely expose the logic of transnational capitalism and the legacies of colonialism; it also problematizes the process of nation-building and peoplehood in the early twenty-first century."--
Assigning source
Provided by publisher
Cataloging source
OCoLC-P
http://library.link/vocab/creatorDate
1979-
http://library.link/vocab/creatorName
Padios, Jan M.
Index
index present
LC call number
HE8789.P6
LC item number
P33 2018
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
OAPEN Library
http://library.link/vocab/subjectName
  • Call centers
  • BUSINESS & ECONOMICS
  • TECHNOLOGY & ENGINEERING
Label
A nation on the line : call centers as postcolonial predicaments in the Philippines, Jan M. Padios
Instantiates
Publication
Copyright
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Listening between the lines: relational labor, productive intimacy, and the affective contradictions of call center work -- Contesting skill and value: race, gender, and Filipino/American relatability in the neoliberal nation-state -- Inside Vox Elite: call center training and the limits of Filipino/American relatability -- Service with a style: aesthetic pleasures, productive youth, and the politics of consumption -- Queering the call center: sexual politics, HIV/AIDS, and the crisis of (re)production
Extent
1 online resource (xiv, 232 pages)
Form of item
online
Isbn
9780822370475
Media category
computer
Media MARC source
rdamedia
Media type code
c
Specific material designation
remote
System control number
  • (KUselect2017)101012
  • (OCoLC)1019837985
  • (Knowledge Unlatched)(KUselect2017)101012
Label
A nation on the line : call centers as postcolonial predicaments in the Philippines, Jan M. Padios
Publication
Copyright
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Listening between the lines: relational labor, productive intimacy, and the affective contradictions of call center work -- Contesting skill and value: race, gender, and Filipino/American relatability in the neoliberal nation-state -- Inside Vox Elite: call center training and the limits of Filipino/American relatability -- Service with a style: aesthetic pleasures, productive youth, and the politics of consumption -- Queering the call center: sexual politics, HIV/AIDS, and the crisis of (re)production
Extent
1 online resource (xiv, 232 pages)
Form of item
online
Isbn
9780822370475
Media category
computer
Media MARC source
rdamedia
Media type code
c
Specific material designation
remote
System control number
  • (KUselect2017)101012
  • (OCoLC)1019837985
  • (Knowledge Unlatched)(KUselect2017)101012

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