The Resource A needs assessment to determine acceptable customer service levels in an academic institution, by Karen E. Silva

A needs assessment to determine acceptable customer service levels in an academic institution, by Karen E. Silva

Label
A needs assessment to determine acceptable customer service levels in an academic institution
Title
A needs assessment to determine acceptable customer service levels in an academic institution
Statement of responsibility
by Karen E. Silva
Creator
Subject
Language
eng
Cataloging source
BOS
http://library.link/vocab/creatorName
Silva, Karen E
Dissertation note
Thesis (Ed. D.)--Boston University, 1994.
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Boston University
  • Customer services
  • College personnel management
  • College personnel management
  • Customer services
Label
A needs assessment to determine acceptable customer service levels in an academic institution, by Karen E. Silva
Instantiates
Publication
Note
Vita
Bibliography note
Includes bibliographical references (leaves 128-135)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
28 cm
Extent
ix, 137 leaves
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)33382640
  • (OCoLC)ocm33382640
Label
A needs assessment to determine acceptable customer service levels in an academic institution, by Karen E. Silva
Publication
Note
Vita
Bibliography note
Includes bibliographical references (leaves 128-135)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
28 cm
Extent
ix, 137 leaves
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)33382640
  • (OCoLC)ocm33382640

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