The Resource After–sales Service of Engineering Industrial Assets : A Reference Framework for Warranty Management, by Vicente González-Prida Díaz, Adolfo Crespo Márquez, (electronic resource)

After–sales Service of Engineering Industrial Assets : A Reference Framework for Warranty Management, by Vicente González-Prida Díaz, Adolfo Crespo Márquez, (electronic resource)

Label
After–sales Service of Engineering Industrial Assets : A Reference Framework for Warranty Management
Title
After–sales Service of Engineering Industrial Assets
Title remainder
A Reference Framework for Warranty Management
Statement of responsibility
by Vicente González-Prida Díaz, Adolfo Crespo Márquez
Creator
Contributor
Author
Provider
Subject
Language
eng
Summary
This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services. “After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in aftersales management, assets engineering and warranty management
http://library.link/vocab/creatorName
González-Prida Díaz, Vicente
Image bit depth
0
LC call number
  • TA169.7
  • T55-T55.3
  • TA403.6
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
  • Crespo Márquez, Adolfo.
  • SpringerLink
http://library.link/vocab/subjectName
  • Engineering
  • Engineering economy
  • System safety
  • Engineering
  • Quality Control, Reliability, Safety and Risk
  • Engineering Economics, Organization, Logistics, Marketing
  • Innovation/Technology Management
Label
After–sales Service of Engineering Industrial Assets : A Reference Framework for Warranty Management, by Vicente González-Prida Díaz, Adolfo Crespo Márquez, (electronic resource)
Instantiates
Publication
Antecedent source
mixed
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
not applicable
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Current Issues in Warranty Management -- 3. A Reference Framework for Warranty Management -- 4. Development of the Framework Stages -- 5. Extensions to the Framework -- 6. Results and Conclusions
Dimensions
unknown
Extent
XXII, 318 p. 106 illus., 4 illus. in color.
File format
multiple file formats
Form of item
electronic
Isbn
9783319037103
Level of compression
uncompressed
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1007/978-3-319-03710-3
Other physical details
online resource.
Quality assurance targets
absent
Reformatting quality
access
Specific material designation
remote
System control number
(DE-He213)978-3-319-03710-3
Label
After–sales Service of Engineering Industrial Assets : A Reference Framework for Warranty Management, by Vicente González-Prida Díaz, Adolfo Crespo Márquez, (electronic resource)
Publication
Antecedent source
mixed
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
not applicable
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Current Issues in Warranty Management -- 3. A Reference Framework for Warranty Management -- 4. Development of the Framework Stages -- 5. Extensions to the Framework -- 6. Results and Conclusions
Dimensions
unknown
Extent
XXII, 318 p. 106 illus., 4 illus. in color.
File format
multiple file formats
Form of item
electronic
Isbn
9783319037103
Level of compression
uncompressed
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1007/978-3-319-03710-3
Other physical details
online resource.
Quality assurance targets
absent
Reformatting quality
access
Specific material designation
remote
System control number
(DE-He213)978-3-319-03710-3

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