The Resource Appreciative inquiry for change management : using AI to facilitate organizational development, Sarah Lewis, Jonathan Passmore, Stefan Cantore

Appreciative inquiry for change management : using AI to facilitate organizational development, Sarah Lewis, Jonathan Passmore, Stefan Cantore

Label
Appreciative inquiry for change management : using AI to facilitate organizational development
Title
Appreciative inquiry for change management
Title remainder
using AI to facilitate organizational development
Statement of responsibility
Sarah Lewis, Jonathan Passmore, Stefan Cantore
Creator
Contributor
Author
Subject
Language
eng
Cataloging source
NhCcYBP
http://library.link/vocab/creatorDate
1957-
http://library.link/vocab/creatorName
Lewis, Sarah
Illustrations
illustrations
Index
index present
LC call number
HD58.8
LC item number
.L494 2016
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Passmore, Jonathan
  • Cantore, Stefan
  • ProQuest (Firm)
http://library.link/vocab/subjectName
  • Organizational change
  • Appreciative inquiry
  • Management
  • Organizational effectiveness
Label
Appreciative inquiry for change management : using AI to facilitate organizational development, Sarah Lewis, Jonathan Passmore, Stefan Cantore
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Machine generated contents note: 1.Organizations as machines, workers as cogs and management as a control process -- Introduction -- Organization as a group social skill -- Taylorism and Scientific Management -- Belief in the power of problem solving to change organizations -- Belief in the power of naming problems to produce change -- Belief in the power of instruction to achieve change -- The belief that emotions are problematic -- Belief in the power of criticism and fear to motivate change -- Belief in the head and body organizational split -- Belief in the power of separating elements to enhance clarity and so the ability to act efficiently -- Belief in a 'right answer' to the problem of design -- Summary -- 2.An alternative approach: organizations as living human systems -- Introduction -- The organization as living -- Organizations as human -- Organizations as systems -- Belief in the power of appreciation to promote growth -- Belief in the power of inquiry -- The power of talk to change things -- The power of imagination to produce change -- The power of positive emotional energy to achieve change -- The belief that language is creative -- Belief in the place and power of stories in organizational life -- Summary -- 3.The development of conversational approaches to organizational change -- Where does the story begin? -- What is the history of Appreciative Inquiry? -- Why is Appreciative Inquiry becoming popular? -- Postmodernism -- Appreciative Inquiry and the information revolution -- Appreciative Inquiry and globalization -- Appreciative Inquiry and the human search for hope -- Appreciative Inquiry meets a need for connection in organizations -- Summary -- 4.Appreciative Inquiry: how do you do it? -- Introduction -- Preparing for change -- Define -- Discovery -- Dream -- Design -- Destiny -- Summary -- 5.The power of the question -- Introduction -- Not locks and keys -- Looking at questions -- Summary -- 6.The power of conversation -- Introduction -- What is conversation? -- The power of conversation to transform -- The fear of conversation -- Understanding the fears and ambivalence towards conversation -- Some issues for the conversational practitioner to consider -- The ambivalence of organizations towards conversation -- How can a conversational practitioner support powerful conversations within organizations? -- The inner life of the conversational practitioner -- What will we as conversational practitioners bring to our work with organizations? -- Summary -- 7.Extending practice: working with story in organizations -- Introduction -- The common ground with the conversation-based approach to organizational change -- Using story -- Working with story -- Sense making: creating temporary moments of clarity in an unclear world -- Summary -- 8.Extending practice: working with appreciative coaching -- Introduction -- The nature of coaching -- The common ground between conversational change and coaching -- Using appreciative coaching -- Strengths coaching with clients -- The impact of AI approaches -- Summary -- 9.How Positive Psychology enhances Appreciative Inquiry -- Introduction -- What is Positive Psychology? -- The relationship between Positive Psychology and Appreciative Inquiry -- How Positive Psychology research informs Appreciative Inquiry and change management practice -- Positive emotions -- Elevation -- Character strengths -- Flourishing -- Positive deviance -- Growing tip development -- Transcendental deviance -- Using Positive Psychology to enhance Appreciative Inquiry practice -- Summary -- 10.Developing your conversational practice -- Introduction -- Common themes -- The World Café -- Open Space -- Future Search -- The Circle -- A real-life example of using conversational processes to achieve organizational rebirth -- Bringing them all together -- Summary -- 11.Becoming an appreciative conversational practitioner -- Introduction -- Purpose -- Working spirit-fully -- Appreciative practice skills -- Summary -- 12.How to introduce Appreciative Inquiry and related approaches to your organization -- Introduction -- Guidance in getting started: commissioning conversations -- Moving to the 4D cycle: common blocks and how to overcome them -- Summary -- 13.Case study: using Appreciative Inquiry at BP Castro! Marine -- Introduction / David Gilmour / Anne Radford -- The organization / David Gilmour / Anne Radford -- The organization challenge / David Gilmour / Anne Radford -- Selecting the approach / David Gilmour / Anne Radford -- Appreciative leadership / David Gilmour / Anne Radford -- Mix of AI and other methodologies / David Gilmour / Anne Radford -- Objectives for the change process / David Gilmour / Anne Radford -- Description / David Gilmour / Anne Radford -- Introduction of appreciative leadership: managers and regional sales teams / David Gilmour / Anne Radford -- The Easy Business vision / David Gilmour / Anne Radford -- Outcomes / David Gilmour / Anne Radford -- Reflections and lessons learned / David Gilmour / Anne Radford -- 14.Case study: revitalizing corporate values in Nokia / David Gilmour / Anne Radford -- Introduction / Caryn Vanstone / Bruno Dalbiez -- The organization / Caryn Vanstone / Bruno Dalbiez -- The organization challenge / Caryn Vanstone / Bruno Dalbiez -- Selecting the approach / Caryn Vanstone / Bruno Dalbiez -- Description of the project experience / Caryn Vanstone / Bruno Dalbiez -- Outcomes so far / Caryn Vanstone / Bruno Dalbiez -- Reflections and learning / Caryn Vanstone / Bruno Dalbiez -- Summary / Caryn Vanstone / Bruno Dalbiez -- 15.Case study: World Café enabling strategic change at the American Society for Quality / Caryn Vanstone / Bruno Dalbiez -- Introduction / Arian Ward / Paul F. Borawski / Juanita Brown -- The organization / Arian Ward / Paul F. Borawski / Juanita Brown -- The organization challenge / Arian Ward / Paul F. Borawski / Juanita Brown -- Selecting the approach / Arian Ward / Paul F. Borawski / Juanita Brown -- Aims for the change / Arian Ward / Paul F. Borawski / Juanita Brown -- Description / Arian Ward / Paul F. Borawski / Juanita Brown -- Outcomes / Arian Ward / Paul F. Borawski / Juanita Brown -- Reflections / Arian Ward / Paul F. Borawski / Juanita Brown -- 16.Case study: rapidly transforming conflict into co-action at a South African coal mine / Arian Ward / Paul F. Borawski / Juanita Brown -- Introduction / Johann Roux / Elonya Niehaus -- The organization / Johann Roux / Elonya Niehaus -- The organization challenge / Johann Roux / Elonya Niehaus -- Selecting the approach / Johann Roux / Elonya Niehaus -- Aims for the change / Johann Roux / Elonya Niehaus -- The process / Johann Roux / Elonya Niehaus -- Me in the relationship: the positive difference I make / Johann Roux / Elonya Niehaus -- We can make a difference / Johann Roux / Elonya Niehaus -- Outcomes / Johann Roux / Elonya Niehaus -- Reflections and learning / Johann Roux / Elonya Niehaus -- 17.Case study: applying Appreciative Inquiry to deliver strategic change at Orbseal Technology Center / Johann Roux / Elonya Niehaus -- Introduction / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The organization / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The organization challenge / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The role of decision making / Jacqueline M. Stavros / Joe R. Sprangel Jr -- Selecting the approach (why AI and SOAR framework) / Jacqueline M. Stavros / Joe R. Sprangel Jr -- Description of the project experience / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The outcomes / Jacqueline M. Stavros / Joe R. Sprangel Jr -- Reflections and learning / Jacqueline M. Stavros / Joe R. Sprangel Jr
Dimensions
unknown
Edition
Second edition.
Extent
1 online resource ( xviii, 286 pages)
Form of item
online
Isbn
9780749477929
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations.
Reproduction note
Electronic reproduction.
Sound
unknown sound
Specific material designation
remote
Stock number
  • 99969600016
  • CL0500000783
System control number
(NhCcYBP)13148022
Label
Appreciative inquiry for change management : using AI to facilitate organizational development, Sarah Lewis, Jonathan Passmore, Stefan Cantore
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Machine generated contents note: 1.Organizations as machines, workers as cogs and management as a control process -- Introduction -- Organization as a group social skill -- Taylorism and Scientific Management -- Belief in the power of problem solving to change organizations -- Belief in the power of naming problems to produce change -- Belief in the power of instruction to achieve change -- The belief that emotions are problematic -- Belief in the power of criticism and fear to motivate change -- Belief in the head and body organizational split -- Belief in the power of separating elements to enhance clarity and so the ability to act efficiently -- Belief in a 'right answer' to the problem of design -- Summary -- 2.An alternative approach: organizations as living human systems -- Introduction -- The organization as living -- Organizations as human -- Organizations as systems -- Belief in the power of appreciation to promote growth -- Belief in the power of inquiry -- The power of talk to change things -- The power of imagination to produce change -- The power of positive emotional energy to achieve change -- The belief that language is creative -- Belief in the place and power of stories in organizational life -- Summary -- 3.The development of conversational approaches to organizational change -- Where does the story begin? -- What is the history of Appreciative Inquiry? -- Why is Appreciative Inquiry becoming popular? -- Postmodernism -- Appreciative Inquiry and the information revolution -- Appreciative Inquiry and globalization -- Appreciative Inquiry and the human search for hope -- Appreciative Inquiry meets a need for connection in organizations -- Summary -- 4.Appreciative Inquiry: how do you do it? -- Introduction -- Preparing for change -- Define -- Discovery -- Dream -- Design -- Destiny -- Summary -- 5.The power of the question -- Introduction -- Not locks and keys -- Looking at questions -- Summary -- 6.The power of conversation -- Introduction -- What is conversation? -- The power of conversation to transform -- The fear of conversation -- Understanding the fears and ambivalence towards conversation -- Some issues for the conversational practitioner to consider -- The ambivalence of organizations towards conversation -- How can a conversational practitioner support powerful conversations within organizations? -- The inner life of the conversational practitioner -- What will we as conversational practitioners bring to our work with organizations? -- Summary -- 7.Extending practice: working with story in organizations -- Introduction -- The common ground with the conversation-based approach to organizational change -- Using story -- Working with story -- Sense making: creating temporary moments of clarity in an unclear world -- Summary -- 8.Extending practice: working with appreciative coaching -- Introduction -- The nature of coaching -- The common ground between conversational change and coaching -- Using appreciative coaching -- Strengths coaching with clients -- The impact of AI approaches -- Summary -- 9.How Positive Psychology enhances Appreciative Inquiry -- Introduction -- What is Positive Psychology? -- The relationship between Positive Psychology and Appreciative Inquiry -- How Positive Psychology research informs Appreciative Inquiry and change management practice -- Positive emotions -- Elevation -- Character strengths -- Flourishing -- Positive deviance -- Growing tip development -- Transcendental deviance -- Using Positive Psychology to enhance Appreciative Inquiry practice -- Summary -- 10.Developing your conversational practice -- Introduction -- Common themes -- The World Café -- Open Space -- Future Search -- The Circle -- A real-life example of using conversational processes to achieve organizational rebirth -- Bringing them all together -- Summary -- 11.Becoming an appreciative conversational practitioner -- Introduction -- Purpose -- Working spirit-fully -- Appreciative practice skills -- Summary -- 12.How to introduce Appreciative Inquiry and related approaches to your organization -- Introduction -- Guidance in getting started: commissioning conversations -- Moving to the 4D cycle: common blocks and how to overcome them -- Summary -- 13.Case study: using Appreciative Inquiry at BP Castro! Marine -- Introduction / David Gilmour / Anne Radford -- The organization / David Gilmour / Anne Radford -- The organization challenge / David Gilmour / Anne Radford -- Selecting the approach / David Gilmour / Anne Radford -- Appreciative leadership / David Gilmour / Anne Radford -- Mix of AI and other methodologies / David Gilmour / Anne Radford -- Objectives for the change process / David Gilmour / Anne Radford -- Description / David Gilmour / Anne Radford -- Introduction of appreciative leadership: managers and regional sales teams / David Gilmour / Anne Radford -- The Easy Business vision / David Gilmour / Anne Radford -- Outcomes / David Gilmour / Anne Radford -- Reflections and lessons learned / David Gilmour / Anne Radford -- 14.Case study: revitalizing corporate values in Nokia / David Gilmour / Anne Radford -- Introduction / Caryn Vanstone / Bruno Dalbiez -- The organization / Caryn Vanstone / Bruno Dalbiez -- The organization challenge / Caryn Vanstone / Bruno Dalbiez -- Selecting the approach / Caryn Vanstone / Bruno Dalbiez -- Description of the project experience / Caryn Vanstone / Bruno Dalbiez -- Outcomes so far / Caryn Vanstone / Bruno Dalbiez -- Reflections and learning / Caryn Vanstone / Bruno Dalbiez -- Summary / Caryn Vanstone / Bruno Dalbiez -- 15.Case study: World Café enabling strategic change at the American Society for Quality / Caryn Vanstone / Bruno Dalbiez -- Introduction / Arian Ward / Paul F. Borawski / Juanita Brown -- The organization / Arian Ward / Paul F. Borawski / Juanita Brown -- The organization challenge / Arian Ward / Paul F. Borawski / Juanita Brown -- Selecting the approach / Arian Ward / Paul F. Borawski / Juanita Brown -- Aims for the change / Arian Ward / Paul F. Borawski / Juanita Brown -- Description / Arian Ward / Paul F. Borawski / Juanita Brown -- Outcomes / Arian Ward / Paul F. Borawski / Juanita Brown -- Reflections / Arian Ward / Paul F. Borawski / Juanita Brown -- 16.Case study: rapidly transforming conflict into co-action at a South African coal mine / Arian Ward / Paul F. Borawski / Juanita Brown -- Introduction / Johann Roux / Elonya Niehaus -- The organization / Johann Roux / Elonya Niehaus -- The organization challenge / Johann Roux / Elonya Niehaus -- Selecting the approach / Johann Roux / Elonya Niehaus -- Aims for the change / Johann Roux / Elonya Niehaus -- The process / Johann Roux / Elonya Niehaus -- Me in the relationship: the positive difference I make / Johann Roux / Elonya Niehaus -- We can make a difference / Johann Roux / Elonya Niehaus -- Outcomes / Johann Roux / Elonya Niehaus -- Reflections and learning / Johann Roux / Elonya Niehaus -- 17.Case study: applying Appreciative Inquiry to deliver strategic change at Orbseal Technology Center / Johann Roux / Elonya Niehaus -- Introduction / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The organization / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The organization challenge / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The role of decision making / Jacqueline M. Stavros / Joe R. Sprangel Jr -- Selecting the approach (why AI and SOAR framework) / Jacqueline M. Stavros / Joe R. Sprangel Jr -- Description of the project experience / Jacqueline M. Stavros / Joe R. Sprangel Jr -- The outcomes / Jacqueline M. Stavros / Joe R. Sprangel Jr -- Reflections and learning / Jacqueline M. Stavros / Joe R. Sprangel Jr
Dimensions
unknown
Edition
Second edition.
Extent
1 online resource ( xviii, 286 pages)
Form of item
online
Isbn
9780749477929
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations.
Reproduction note
Electronic reproduction.
Sound
unknown sound
Specific material designation
remote
Stock number
  • 99969600016
  • CL0500000783
System control number
(NhCcYBP)13148022

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