The Resource Award-winning customer service : 101 ways to guarantee great performance, Renée Evenson, (electronic resource)

Award-winning customer service : 101 ways to guarantee great performance, Renée Evenson, (electronic resource)

Label
Award-winning customer service : 101 ways to guarantee great performance
Title
Award-winning customer service
Title remainder
101 ways to guarantee great performance
Statement of responsibility
Renée Evenson
Creator
Subject
Genre
Language
  • eng
  • eng
Additional physical form
Available also in a print ed.
Cataloging source
MiAaPQ
http://library.link/vocab/creatorDate
1951-
http://library.link/vocab/creatorName
Evenson, Renee
Dewey number
658.8/12
Index
index present
Language note
English
LC call number
HF5415.5
LC item number
.E885 2007
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/subjectName
  • Customer services
  • Customer relations
  • Employees
Label
Award-winning customer service : 101 ways to guarantee great performance, Renée Evenson, (electronic resource)
Instantiates
Publication
Note
  • Includes index
  • Title from title screen
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Color
other
Computer file characteristics
Computer document.
Content category
text
Content type code
txt
Contents
Customers: delight your audience -- Performance: your role of a lifetime -- Planning: a good script begins with thoughtful consideration -- Communication: choose the right lines in the cript -- Leadership: great performances need great direction -- Preparation: things are going to change -- Training: learn your lines -- Teamwork: the actors make the cast -- Motivation: monitoring the process -- Feedback: rave reviews and poor reviews -- Meetings: on the spot rehearsals -- Conflict: every production has turmoil -- Commitment: take it from the top -- Quick tips: cue cards
Dimensions
unknown
Extent
xvii, 232 p.
Form of item
online
Isbn
9780814400609
Issuing body
Digitized and made available by: Books24x7.com.
Media category
computer
Media type code
c
Specific material designation
remote
System control number
  • (CtWfDGI)bkb00019343
  • (SSID)ssj0000079278
  • (PQKBManifestationID)11107534
  • (PQKBTitleCode)TC0000079278
  • (PQKBWorkID)10068099
  • (PQKB)10283647
  • (MiAaPQ)EBC3001848
  • (EXLCZ)991000000000366318
System details
Mode of access: Internet via World Wide Web
Type of computer file
Text.
Label
Award-winning customer service : 101 ways to guarantee great performance, Renée Evenson, (electronic resource)
Publication
Note
  • Includes index
  • Title from title screen
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Color
other
Computer file characteristics
Computer document.
Content category
text
Content type code
txt
Contents
Customers: delight your audience -- Performance: your role of a lifetime -- Planning: a good script begins with thoughtful consideration -- Communication: choose the right lines in the cript -- Leadership: great performances need great direction -- Preparation: things are going to change -- Training: learn your lines -- Teamwork: the actors make the cast -- Motivation: monitoring the process -- Feedback: rave reviews and poor reviews -- Meetings: on the spot rehearsals -- Conflict: every production has turmoil -- Commitment: take it from the top -- Quick tips: cue cards
Dimensions
unknown
Extent
xvii, 232 p.
Form of item
online
Isbn
9780814400609
Issuing body
Digitized and made available by: Books24x7.com.
Media category
computer
Media type code
c
Specific material designation
remote
System control number
  • (CtWfDGI)bkb00019343
  • (SSID)ssj0000079278
  • (PQKBManifestationID)11107534
  • (PQKBTitleCode)TC0000079278
  • (PQKBWorkID)10068099
  • (PQKB)10283647
  • (MiAaPQ)EBC3001848
  • (EXLCZ)991000000000366318
System details
Mode of access: Internet via World Wide Web
Type of computer file
Text.

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