The Resource Benchmarking for competitive advantage, Robert J. Boxwell, Jr

Benchmarking for competitive advantage, Robert J. Boxwell, Jr

Label
Benchmarking for competitive advantage
Title
Benchmarking for competitive advantage
Statement of responsibility
Robert J. Boxwell, Jr
Creator
Subject
Language
eng
Summary
  • One of the hottest concepts in business today, benchmarking is the process of systematically identifying, analyzing, and adapting industries' best practices to improve an organization's performance. Everyone is talking about it, but few companies are actually doing it right. This sure-fire guide shows how
  • Practical, concise, and easy to read, Benchmarking for Competitive Advantage explains what good benchmarking is and demonstrates how to plan and execute a benchmarking study and develop an action plan for implementing improvements based on the results
  • Top benchmarking practitioner Robert Boxwell walks you through the process, using superb graphics to illustrate such crucial tasks as determining the activity to benchmark, identifying your benchmarking team, defining key factors to measure, selecting target organizations, collecting and analyzing data internally and from best-in-class companies, and much more
  • Brimming with real-life examples of industry's best and worst benchmarking practices, you'll discover how companies like AT & T, Xerox, and IBM have benchmarked their way to superior performance - plus learn to avoid the common mistakes that have caused others to fail. This book also explains how to address the benchmarking criteria of the Malcolm Baldrige National Quality Award, provides a framework for a sound strategic benchmarking methodology, and looks at the past and future of benchmarking practice
  • Up-to-date listings of 100 best-in-class organizations and more than 500 professional associations are also included. Whether you're a quality professional, technical or business manager, or engineer, this nuts-and-bolts guide arms you with everything you need to put benchmarking into immediate action and make dramatic improvements in your company's performance
Action
committed to retain for EAST
Cataloging source
DLC
http://library.link/vocab/creatorName
Boxwell, Robert J
Illustrations
illustrations
Index
index present
LC call number
HD62.15
LC item number
.B69 1994
Literary form
non fiction
http://library.link/vocab/subjectName
  • Benchmarking (Management)
  • Organizational effectiveness
  • Performance
  • Competition
  • Benchmarking (Management)
  • Competition
  • Organizational effectiveness
  • Performance
  • Benchmarking
Label
Benchmarking for competitive advantage, Robert J. Boxwell, Jr
Instantiates
Publication
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
A brief history of strategic planning and the evolution of Benchmarking -- What is Benchmarking? FIRE!!! Why Benchmark -- Three common criticisms of Benchmarking -- Planning your Benchmarking study -- Executing your study - Data collection and analysis -- Implementing improvements -- Strategy assessment using Benchmarking -- Benchmarking and the Malcolm Baldrige National Quality Award -- Using Benchmarking in your organization -- Benchmarking's future
Dimensions
24 cm
Extent
xiv, 224 pages
Isbn
9780070068995
Lccn
94003940
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)29843829
  • (OCoLC)ocm29843829
Label
Benchmarking for competitive advantage, Robert J. Boxwell, Jr
Publication
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
A brief history of strategic planning and the evolution of Benchmarking -- What is Benchmarking? FIRE!!! Why Benchmark -- Three common criticisms of Benchmarking -- Planning your Benchmarking study -- Executing your study - Data collection and analysis -- Implementing improvements -- Strategy assessment using Benchmarking -- Benchmarking and the Malcolm Baldrige National Quality Award -- Using Benchmarking in your organization -- Benchmarking's future
Dimensions
24 cm
Extent
xiv, 224 pages
Isbn
9780070068995
Lccn
94003940
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
  • (OCoLC)29843829
  • (OCoLC)ocm29843829

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