The Resource Building great customer experiences, Colin Shaw and John Ivens

Building great customer experiences, Colin Shaw and John Ivens

Label
Building great customer experiences
Title
Building great customer experiences
Statement of responsibility
Colin Shaw and John Ivens
Creator
Contributor
Subject
Language
eng
Member of
Action
committed to retain for EAST
Cataloging source
UKM
http://library.link/vocab/creatorDate
1958-
http://library.link/vocab/creatorName
Shaw, Colin
Illustrations
illustrations
Index
index present
LC call number
HF5415.5
LC item number
.S53 2005
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Ivens, John
Series statement
Beyond philosophy.
http://library.link/vocab/subjectName
  • Customer relations
  • Customer services
  • Experience
  • Consumer satisfaction
Target audience
specialized
Label
Building great customer experiences, Colin Shaw and John Ivens
Instantiates
Publication
Note
Previous ed.: 2002
Bibliography note
Includes bibliographical references and index
Dimensions
24 cm.
Edition
Rev ed.
Extent
xxii, 218 p.
Isbn
9780333990131
Isbn Type
(cased)
Other physical details
ill.
System control number
  • (OCoLC)57243587
  • (OCoLC)57243587
Label
Building great customer experiences, Colin Shaw and John Ivens
Publication
Note
Previous ed.: 2002
Bibliography note
Includes bibliographical references and index
Dimensions
24 cm.
Edition
Rev ed.
Extent
xxii, 218 p.
Isbn
9780333990131
Isbn Type
(cased)
Other physical details
ill.
System control number
  • (OCoLC)57243587
  • (OCoLC)57243587

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