The Resource Consumer attitudes toward data breach notifications and loss of personal information, Lillian Ablon, Paul Heaton, Diana Catherine Lavery, Sasha Romanosky

Consumer attitudes toward data breach notifications and loss of personal information, Lillian Ablon, Paul Heaton, Diana Catherine Lavery, Sasha Romanosky

Label
Consumer attitudes toward data breach notifications and loss of personal information
Title
Consumer attitudes toward data breach notifications and loss of personal information
Statement of responsibility
Lillian Ablon, Paul Heaton, Diana Catherine Lavery, Sasha Romanosky
Creator
Contributor
Author
Issuing body
Provider
Publisher
Sponsoring body
Subject
Language
eng
Summary
"Data breaches continue to plague private-sector companies, nonprofit organizations, and government agencies. Despite the mounting rate of these breaches, the continuing harms imposed on consumers and firms, and over a decade of breach notification laws, very little research exists that examines consumer response to these developments. This report sets out the results of a nationally representative survey of the consumer experience with data breaches: the frequency of notifications of data breaches and the type of data taken; consumer attitudes toward data breaches, breach notifications, and company follow-on responses; and perceived personal costs resulting from the breach, with the goal to establish a baseline of information about consumer attitudes toward data loss and company practices in responding to such events. Key findings include: (1) Twenty-six percent of respondents, or an estimated 64 million U.S. adults, recalled a breach notification in the past 12 months; (2) 44 percent of those notified were already aware of the breach; (3) 62 percent of respondents accepted offers of free credit monitoring; (4) only 11 percent of respondents stopped dealing with the affected company following a breach; (5) 32 percent of respondents reported no costs of the breach and any inconvenience it garnered, while, among those reporting some cost, the median cost was 500 dollars; and (6) 77 percent of respondents were highly satisfied with the company's post-breach response"--Publisher's description
Member of
Cataloging source
AD#
http://library.link/vocab/creatorName
Ablon, Lillian
Illustrations
  • illustrations
  • charts
Index
no index present
LC call number
HC79.C63
LC item number
A25 2016
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • JSTOR Open Access
  • Rand Corporation
  • Institute for Civil Justice (U.S.)
Series statement
Research report
Series volume
RR-1187-ICJ
http://library.link/vocab/subjectName
  • Consumer protection
  • Consumers
  • Disclosure of information
  • Data protection
  • Identity theft
  • Computer crimes
  • Computer security
  • COMPUTERS
  • Computer crimes
  • Computer security
  • Consumer protection
  • Consumers
  • Data protection
  • Disclosure of information
  • Identity theft
  • United States
Label
Consumer attitudes toward data breach notifications and loss of personal information, Lillian Ablon, Paul Heaton, Diana Catherine Lavery, Sasha Romanosky
Instantiates
Publication
Copyright
Note
"RR-1187-ICJ"--Page 4 of cover
Bibliography note
Includes bibliographical references (pages 57-61)
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Preface -- Figures and Tables -- Summary -- Acknowledgments -- Introduction: The Purpose of This Study ; The Survey -- Survey Results: Frequency of Data Breach Notifications ; How Respondents Learned of a Breach ; Types of Data Compromised ; Consumer Responses to the Breach ; Consumer Costs of Dealing with a Data Breach ; Consumer Satisfaction with Company Response to the Breach -- Conclusions and Implications: Can a Federal Breach Disclosure Law Help? -- APPENDIXES: A. Survey Instrument ; B. Supporting Tables and Charts -- References
Dimensions
digital file (PDF).
Extent
1 online resource (xv, 61 pages)
Form of item
online
Isbn
9780833094940
Lccn
2017286101
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
color charts
Specific material designation
remote
Stock number
22573/ctt1bxxjwh
System control number
  • (OCoLC)949891468
  • (OCoLC)ocn949891468
Label
Consumer attitudes toward data breach notifications and loss of personal information, Lillian Ablon, Paul Heaton, Diana Catherine Lavery, Sasha Romanosky
Publication
Copyright
Note
"RR-1187-ICJ"--Page 4 of cover
Bibliography note
Includes bibliographical references (pages 57-61)
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Preface -- Figures and Tables -- Summary -- Acknowledgments -- Introduction: The Purpose of This Study ; The Survey -- Survey Results: Frequency of Data Breach Notifications ; How Respondents Learned of a Breach ; Types of Data Compromised ; Consumer Responses to the Breach ; Consumer Costs of Dealing with a Data Breach ; Consumer Satisfaction with Company Response to the Breach -- Conclusions and Implications: Can a Federal Breach Disclosure Law Help? -- APPENDIXES: A. Survey Instrument ; B. Supporting Tables and Charts -- References
Dimensions
digital file (PDF).
Extent
1 online resource (xv, 61 pages)
Form of item
online
Isbn
9780833094940
Lccn
2017286101
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
color charts
Specific material designation
remote
Stock number
22573/ctt1bxxjwh
System control number
  • (OCoLC)949891468
  • (OCoLC)ocn949891468

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