The Resource Crisis Communication : A Stakeholder Approach, by Martin N. Ndlela, (electronic resource)

Crisis Communication : A Stakeholder Approach, by Martin N. Ndlela, (electronic resource)

Label
Crisis Communication : A Stakeholder Approach
Title
Crisis Communication
Title remainder
A Stakeholder Approach
Statement of responsibility
by Martin N. Ndlela
Creator
Contributor
Author
Author
Provider
Subject
Language
eng
Summary
This timely book explores crises as an inevitable part of modern society, which causes ramifications not only for organisations, but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre-crisis to post-crisis, stakeholder engagement is analysed through a series of case studies, with a particular focus on the role of social media. Scholars of corporate communications and business strategy will find this new book undoubtedly useful, and it will be of particular interest to those involved in crisis communication and management
http://library.link/vocab/creatorName
Ndlela, Martin N
http://bibfra.me/vocab/relation/httpidlocgovvocabularyrelatorsaut
6NYRoeYr8yc
Image bit depth
0
LC call number
HD59-HD59.6
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
SpringerLink
http://library.link/vocab/subjectName
  • Public relations
  • Leadership
  • Social responsibility of busines
  • Organization
  • Corporate Communication/Public Relations
  • Business Strategy/Leadership
  • Corporate Social Responsibility
  • Organization
Label
Crisis Communication : A Stakeholder Approach, by Martin N. Ndlela, (electronic resource)
Instantiates
Publication
Antecedent source
mixed
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
not applicable
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Stakeholder Approaches in Crisis Management -- 3. A Stakeholder Approach to Issues Management -- 4. A Stakeholder Approach to Risk Management -- 5. A Stakeholder Approach in Managing Reputation -- 6. A Stakeholder Approach to Inter-organisational Relationships -- 7. Stakeholder Communications During a Crisis -- 8. A Stakeholder Approach to Crisis Evaluation
Dimensions
unknown
Extent
XIII, 160 p. 7 illus.
File format
multiple file formats
Form of item
electronic
Isbn
9783319972565
Level of compression
uncompressed
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1007/978-3-319-97256-5
Other physical details
online resource.
Quality assurance targets
absent
Reformatting quality
access
Specific material designation
remote
System control number
(DE-He213)978-3-319-97256-5
Label
Crisis Communication : A Stakeholder Approach, by Martin N. Ndlela, (electronic resource)
Publication
Antecedent source
mixed
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
not applicable
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Stakeholder Approaches in Crisis Management -- 3. A Stakeholder Approach to Issues Management -- 4. A Stakeholder Approach to Risk Management -- 5. A Stakeholder Approach in Managing Reputation -- 6. A Stakeholder Approach to Inter-organisational Relationships -- 7. Stakeholder Communications During a Crisis -- 8. A Stakeholder Approach to Crisis Evaluation
Dimensions
unknown
Extent
XIII, 160 p. 7 illus.
File format
multiple file formats
Form of item
electronic
Isbn
9783319972565
Level of compression
uncompressed
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1007/978-3-319-97256-5
Other physical details
online resource.
Quality assurance targets
absent
Reformatting quality
access
Specific material designation
remote
System control number
(DE-He213)978-3-319-97256-5

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