The Resource Crisis intervention and counseling by telephone, edited by David Lester

Crisis intervention and counseling by telephone, edited by David Lester

Label
Crisis intervention and counseling by telephone
Title
Crisis intervention and counseling by telephone
Statement of responsibility
edited by David Lester
Contributor
Subject
Language
eng
Summary
"The text offers specific techniques to deal with out-of-control situations with the highly important initial steps to protect the caller, the crisis worker, and the community. The scope of the book includes an overview of counseling by telephone, how to effectively manage crises, how to be supportive verbally and nonverbally, how to accurately assess situations, and how to help create a sense of stability. This unique and up-to-date book serves as a comprehensive tool for those setting up telephone counseling services and those in charge of centers already operating, especially in training and supervising those on the front lines, the crisis interveners."--Jacket
Cataloging source
DLC
Index
index present
LC call number
RC480.6
LC item number
.C7415 2002
Literary form
non fiction
Nature of contents
bibliography
NLM call number
  • 2002 N-380
  • WM 420
NLM item number
L642c 2002
http://library.link/vocab/relatedWorkOrContributorDate
1942-
http://library.link/vocab/relatedWorkOrContributorName
Lester, David
http://library.link/vocab/subjectName
  • Crisis intervention (Mental health services)
  • Hotlines (Counseling)
  • Counseling
  • Crisis Intervention
  • Psychotherapy
  • Suicide
  • Crisis intervention (Mental health services)
  • Hotlines (Counseling)
Label
Crisis intervention and counseling by telephone, edited by David Lester
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Counseling by telephone: an overview -- A survey of telephone counseling services -- An emergency telephone service: the development of a presence -- Community youth line: a hotline program for troubled adolescents -- The unique contribution of telephone therapy -- Crisis intervention and counseling by telephone: an update -- Telephone therapy: some common errors and fallacies -- The telephone call: conversation or therapy -- Active listening -- Cognitive therapy approaches to crisis intervention -- Transactional analysis and learned helplessness approaches to crisis counseling -- Gestalt therapy approaches to crisis intervention with suicidal clients -- The obscene caller -- The chronic caller -- The covert cry for help -- The silent caller -- The nuisance caller -- The "one counselor" caller -- Beyond the telephone contact -- Crisis intervention by e-mail -- Counseling the client in crisis by letter -- Ascending to "lower" levels: the case for nonprofessional crisis workers -- The use of the professional in telephone counseling -- Selecting the telephone counselor -- Trained telephone counselors -- The effectiveness of suicide prevention and crisis intervention services
Dimensions
27 cm
Edition
2nd ed.
Extent
xii, 306 pages
Isbn
9780398073251
Lccn
2002018104
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
  • (OCoLC)49383600
  • (OCoLC)ocm49383600
Label
Crisis intervention and counseling by telephone, edited by David Lester
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Counseling by telephone: an overview -- A survey of telephone counseling services -- An emergency telephone service: the development of a presence -- Community youth line: a hotline program for troubled adolescents -- The unique contribution of telephone therapy -- Crisis intervention and counseling by telephone: an update -- Telephone therapy: some common errors and fallacies -- The telephone call: conversation or therapy -- Active listening -- Cognitive therapy approaches to crisis intervention -- Transactional analysis and learned helplessness approaches to crisis counseling -- Gestalt therapy approaches to crisis intervention with suicidal clients -- The obscene caller -- The chronic caller -- The covert cry for help -- The silent caller -- The nuisance caller -- The "one counselor" caller -- Beyond the telephone contact -- Crisis intervention by e-mail -- Counseling the client in crisis by letter -- Ascending to "lower" levels: the case for nonprofessional crisis workers -- The use of the professional in telephone counseling -- Selecting the telephone counselor -- Trained telephone counselors -- The effectiveness of suicide prevention and crisis intervention services
Dimensions
27 cm
Edition
2nd ed.
Extent
xii, 306 pages
Isbn
9780398073251
Lccn
2002018104
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
  • (OCoLC)49383600
  • (OCoLC)ocm49383600

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