The Resource Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease, Robert C. Kausen

Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease, Robert C. Kausen

Label
Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease
Title
Customer satisfaction guaranteed
Title remainder
a new approach to customer service, bedside manner, and relationship ease
Statement of responsibility
Robert C. Kausen
Creator
Subject
Language
eng
Action
committed to retain for EAST
Cataloging source
ODa
http://library.link/vocab/creatorName
Kausen, Robert C
Illustrations
illustrations
Index
no index present
LC call number
HF5415.5
LC item number
.K38 1988
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Customer relations
  • Customer services
  • Interpersonal relations
  • Communication in organizations
  • Communication in organizations
  • Customer relations
  • Customer services
  • Interpersonal relations
  • Kundendienst
Label
Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease, Robert C. Kausen
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 139)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
22 cm
Extent
144 pages
Isbn
9780945787556
Lccn
88082334
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)18976133
Label
Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease, Robert C. Kausen
Publication
Bibliography note
Includes bibliographical references (p. 139)
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
22 cm
Extent
144 pages
Isbn
9780945787556
Lccn
88082334
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)18976133

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