Coverart for item
The Resource Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation, Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation, Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward

Label
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
Title
Delivering effective social customer service
Title remainder
how to redefine the way you manage customer experience and your corporate reputation
Statement of responsibility
Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward
Creator
Contributor
Provider
Subject
Language
eng
Cataloging source
CaPaEBR
http://library.link/vocab/creatorName
Blunt, Carolyn
Illustrations
illustrations
Index
index present
LC call number
HF5415.335
LC item number
.B586 2013eb
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
  • Hill-Wilson, Martin
  • Ward, Andrew
  • ebrary
http://library.link/vocab/subjectName
  • Consumer satisfaction
  • Customer relations
  • Customer services
Label
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation, Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward
Instantiates
Publication
Copyright
Note
Includes index
Carrier category
online resource
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type MARC source
rdacontent
Dimensions
unknown
Extent
1 online resource (252 pages)
Form of item
online
Isbn
9781118770566
Media category
computer
Media MARC source
rdamedia
Other physical details
illustrations
Specific material designation
remote
System control number
  • (OCoLC)868973379
  • (CaPaEBR)ebr10788038
Label
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation, Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward
Publication
Copyright
Note
Includes index
Carrier category
online resource
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type MARC source
rdacontent
Dimensions
unknown
Extent
1 online resource (252 pages)
Form of item
online
Isbn
9781118770566
Media category
computer
Media MARC source
rdamedia
Other physical details
illustrations
Specific material designation
remote
System control number
  • (OCoLC)868973379
  • (CaPaEBR)ebr10788038

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