The Resource Fish! : a remarkable way to boost morale and improve results, by Stephen C. Lundin, Harry Paul, and John Christensen

Fish! : a remarkable way to boost morale and improve results, by Stephen C. Lundin, Harry Paul, and John Christensen

Label
Fish! : a remarkable way to boost morale and improve results
Title
Fish!
Title remainder
a remarkable way to boost morale and improve results
Statement of responsibility
by Stephen C. Lundin, Harry Paul, and John Christensen
Creator
Contributor
Subject
Language
eng
Summary
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Down the street from her office is Seattle's very real Pike Place Fish, a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned form the actual Pike PLace fishmongers, our manager discovers how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing today's most pressing work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to anyone in any sector of any organization, Fish! offers wisdom that tis easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic
Cataloging source
DLC
http://library.link/vocab/creatorDate
1941-
http://library.link/vocab/creatorName
Lundin, Stephen C.
Index
no index present
LC call number
HF5549.5.M63
LC item number
L86 2000
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorDate
  • 1950-
  • 1959-
http://library.link/vocab/relatedWorkOrContributorName
  • Paul, Harry
  • Christensen, John
http://library.link/vocab/subjectName
  • Employee motivation
  • Customer services
  • Personnel
  • Service à la clientèle
  • Customer services
  • Employee motivation
  • Motivation
  • Morale
  • Attitude
  • Workplace
  • Organizational Innovation
  • Leadership
  • Consumer Behavior
Label
Fish! : a remarkable way to boost morale and improve results, by Stephen C. Lundin, Harry Paul, and John Christensen
Instantiates
Publication
Contents
Foreword / Ken Blanchard -- Seattle, Monday morning -- The world famous Pike Place Fish market -- Choose your attitude -- Play -- Make their day -- Be present -- Award ceremony -- Our workplace
Dimensions
22 cm.
Extent
112 p.
Isbn
9780786866021
Lccn
99049306
System control number
  • (OCoLC)42476709
  • (OCoLC)ocm42476709
Label
Fish! : a remarkable way to boost morale and improve results, by Stephen C. Lundin, Harry Paul, and John Christensen
Publication
Contents
Foreword / Ken Blanchard -- Seattle, Monday morning -- The world famous Pike Place Fish market -- Choose your attitude -- Play -- Make their day -- Be present -- Award ceremony -- Our workplace
Dimensions
22 cm.
Extent
112 p.
Isbn
9780786866021
Lccn
99049306
System control number
  • (OCoLC)42476709
  • (OCoLC)ocm42476709

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