The Resource From selling to serving : the essence of client creation, Lou Cassara, (electronic resource)

From selling to serving : the essence of client creation, Lou Cassara, (electronic resource)

Label
From selling to serving : the essence of client creation
Title
From selling to serving
Title remainder
the essence of client creation
Statement of responsibility
Lou Cassara
Creator
Contributor
Provider
Subject
Language
eng
Cataloging source
CaPaEBR
http://library.link/vocab/creatorName
Cassara, Lou
Index
index present
LC call number
HF5415.5
LC item number
.C38 2004eb
Literary form
non fiction
Nature of contents
  • standards specifications
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
ebrary
http://library.link/vocab/subjectName
  • Customer relations
  • Selling
Label
From selling to serving : the essence of client creation, Lou Cassara, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Be a first rate version of yourself -- The essence of attraction -- The power of your authentic intentions -- Discovering your value -- Knowing why people work with you -- Communicating clearly, effectively, and with purpose -- The energy of relationships -- The language of trust -- The caring conversation -- Identifying your real products -- Saying what you mean, meaning what you say -- Connecting to your client's real needs -- The moment of truth -- Vision precedes action -- The factors that influence decisions -- Empowering people to commit -- Converting obstacles to opportunities -- Aligning intentions with actions
Dimensions
unknown
Extent
xxii, 272 p.
Form of item
electronic
Specific material designation
remote
System control number
  • (OCoLC)60365300
  • (CaPaEBR)ebr10052972
Label
From selling to serving : the essence of client creation, Lou Cassara, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Be a first rate version of yourself -- The essence of attraction -- The power of your authentic intentions -- Discovering your value -- Knowing why people work with you -- Communicating clearly, effectively, and with purpose -- The energy of relationships -- The language of trust -- The caring conversation -- Identifying your real products -- Saying what you mean, meaning what you say -- Connecting to your client's real needs -- The moment of truth -- Vision precedes action -- The factors that influence decisions -- Empowering people to commit -- Converting obstacles to opportunities -- Aligning intentions with actions
Dimensions
unknown
Extent
xxii, 272 p.
Form of item
electronic
Specific material designation
remote
System control number
  • (OCoLC)60365300
  • (CaPaEBR)ebr10052972

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