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The Resource Johnston Atoll Contractor Performance

Johnston Atoll Contractor Performance

Contributor
Summary
Johnston Atoll's operation and maintenance contractor has not sustained the high levels of performance desired. Between 1987 and 1991, the contractor's performance rating dropped from 92 to 70 out of a possible 100 points. In 1991, the Army added a 3-percent contract base fee and increased the award fee percentages to encourage improved timeliness and quality in the contractor's performance. Our analysis of performance scores and award fees from 1992 to 1994 showed that the contractor's overall performance did not improve relative to Army expectations, even though it received almost $5 million more in fees. According to Army program officials, the contractor's performance in terms of the volume of chemical agent destroyed improved throughout the period, but not at the rate expected. The contractors award fee structure, delays in making award fee determinations, and strained and ineffective communications have not encouraged the contractor to achieve high performance levels. However, the Army and the contractor have recently taken steps to improve facility operations and alleviate an ineffective and unproductive working relationship. Both Army and contractor program officials agree that use of joint problem-solving approaches have contributed to improved operations. However, these management improvements could be enhanced if the Army were to formally adopt a management team approach called partnering, at the Johnston Atoll facility. We have been reviewing test results and operations at the Army's prototype chemical weapons incinerator on Johnston Atoll, the first of nine planned facilities administered by the U.S. Army Chemical Demilitarization and Remediation Activity
Language
eng
Work
Publication
Extent
12 pages
Note
Report to the Assistant to the Sec. of Defense
Instance
Label
Johnston Atoll Contractor Performance
Title
Johnston Atoll Contractor Performance
Contributor
Subject
Language
eng
Summary
Johnston Atoll's operation and maintenance contractor has not sustained the high levels of performance desired. Between 1987 and 1991, the contractor's performance rating dropped from 92 to 70 out of a possible 100 points. In 1991, the Army added a 3-percent contract base fee and increased the award fee percentages to encourage improved timeliness and quality in the contractor's performance. Our analysis of performance scores and award fees from 1992 to 1994 showed that the contractor's overall performance did not improve relative to Army expectations, even though it received almost $5 million more in fees. According to Army program officials, the contractor's performance in terms of the volume of chemical agent destroyed improved throughout the period, but not at the rate expected. The contractors award fee structure, delays in making award fee determinations, and strained and ineffective communications have not encouraged the contractor to achieve high performance levels. However, the Army and the contractor have recently taken steps to improve facility operations and alleviate an ineffective and unproductive working relationship. Both Army and contractor program officials agree that use of joint problem-solving approaches have contributed to improved operations. However, these management improvements could be enhanced if the Army were to formally adopt a management team approach called partnering, at the Johnston Atoll facility. We have been reviewing test results and operations at the Army's prototype chemical weapons incinerator on Johnston Atoll, the first of nine planned facilities administered by the U.S. Army Chemical Demilitarization and Remediation Activity
Cataloging source
DTICE
Index
no index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
GENERAL ACCOUNTING OFFICE WASHINGTON DC NATIONAL SECURITY AND INTERNATIONAL AFFAIRS DIV
http://library.link/vocab/subjectName
  • Air pollution
  • Chemical agents
  • Disposal
  • Incinerators
  • Maintenance
  • Army research
  • Decontamination
  • Performance(human)
  • Destruction
  • Contractors
  • Problem solving
  • Ratings
  • Timeliness
  • Detoxification
  • Awards
  • Atolls
  • Johnston island
  • Chemical, Biological and Radiological Warfare
  • Air Pollution and Control
  • Environmental Health and Safety
Label
Johnston Atoll Contractor Performance
Instantiates
Publication
Note
Report to the Assistant to the Sec. of Defense
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Extent
12 pages
Form of item
online
Governing access note
APPROVED FOR PUBLIC RELEASE
Media category
computer
Media MARC source
rdamedia
Media type code
c
Note
Hein Online
System control number
  • (OCoLC)227871723
  • (OCoLC)ocn227871723
Label
Johnston Atoll Contractor Performance
Publication
Note
Report to the Assistant to the Sec. of Defense
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Extent
12 pages
Form of item
online
Governing access note
APPROVED FOR PUBLIC RELEASE
Media category
computer
Media MARC source
rdamedia
Media type code
c
Note
Hein Online
System control number
  • (OCoLC)227871723
  • (OCoLC)ocn227871723

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