The Resource Managing professional service delivery : 9 rules for success, Barry M. Mundt, Francis J. Smith, Stephan D. Egan Jr

Managing professional service delivery : 9 rules for success, Barry M. Mundt, Francis J. Smith, Stephan D. Egan Jr

Label
Managing professional service delivery : 9 rules for success
Title
Managing professional service delivery
Title remainder
9 rules for success
Statement of responsibility
Barry M. Mundt, Francis J. Smith, Stephan D. Egan Jr
Creator
Contributor
Author
Provider
Subject
Language
eng
Summary
"A step-by-step guide, this book describes in detail how to achieve the internal discipline and control necessary to manage professional service engagements and long-terms success in the professional services industry. The authors draw on their many years of experience in the management field to layout procedures, tools, and techniques that address each step of the life cycle of an engagement - from definition of the services to be delivered, to evaluation of the results with the client. The book provides real life examples and case studies from a variety of professional services organizations"--
Member of
Assigning source
Provided by publisher
Cataloging source
FlBoTFG
http://library.link/vocab/creatorName
Mundt, Barry M
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Smith, Francis J.
  • Egan, Stephan D.
  • ENGnetBASE
Series statement
Industrial and systems engineering series
http://library.link/vocab/subjectName
  • Professions
  • Professional employees
  • Service industries
  • Small business
  • Success in business
Label
Managing professional service delivery : 9 rules for success, Barry M. Mundt, Francis J. Smith, Stephan D. Egan Jr
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Contents
chapter 1. Creating your niche in the market -- chapter 2. Developing a culture of internal discipline and control -- chapter 3. Selling the engagement -- chapter 4. Setting up the engagement -- chapter 5. Adapting the engagement plan to the real world -- chapter 6. Conducting the engagement -- chapter 7. Closing the engagement -- chapter 8. Applying the 9 rules
Extent
1 online resource
Form of item
online
Isbn
9781439851449
Media category
computer
Media MARC source
rdamedia
Other physical details
text file, PDF
Specific material designation
remote
System control number
(FlBoTFG)CRC0KE12368PDF
Label
Managing professional service delivery : 9 rules for success, Barry M. Mundt, Francis J. Smith, Stephan D. Egan Jr
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Contents
chapter 1. Creating your niche in the market -- chapter 2. Developing a culture of internal discipline and control -- chapter 3. Selling the engagement -- chapter 4. Setting up the engagement -- chapter 5. Adapting the engagement plan to the real world -- chapter 6. Conducting the engagement -- chapter 7. Closing the engagement -- chapter 8. Applying the 9 rules
Extent
1 online resource
Form of item
online
Isbn
9781439851449
Media category
computer
Media MARC source
rdamedia
Other physical details
text file, PDF
Specific material designation
remote
System control number
(FlBoTFG)CRC0KE12368PDF

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