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The Resource Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons
Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons
Resource Information
The item Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Boston University Libraries.This item is available to borrow from all library branches.
Resource Information
The item Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Boston University Libraries.
This item is available to borrow from all library branches.
- Summary
- Author David N. Ammons steps beyond the current literature on local government performance measurement by offering benchmarks against which an individual municipality's performance may be assessed. This important volume guides municipal executives, department heads, management analysts, mayors and city council members, citizen groups, and interested individuals beyond the development of performance measures for city government operations. It prepares them for the initial stages of actual performance assessment by presenting relevant national standards developed by professional associations and actual performance targets and results from a sample of respected city governments
- Language
- eng
- Extent
- xii, 323 pages
- Contents
-
- 1. Introduction
- 2. Performance Measurement and Benchmarking
- 3. Animal Control
- 4. City Attorney
- 5. City Clerk
- 6. Courts
- 7. Data Processing
- 8. Development Administration
- 9. Emergency Communications
- 10. Emergency Medical Services
- 11. Finance and Budgeting
- 12. Fire Service
- 13. Library
- 14. Parks and Recreation
- 15. Personnel Administration
- 16. Police
- 17. Property Appraisal
- 18. Public Health
- 19. Public Transit
- 20. Public Utilities
- 21. Public Works and Engineering
- 22. Purchasing and Warehousing
- 23. Solid Waste Collection
- 24. Traffic Engineering and Control
- 25. Performance Milestones
- Isbn
- 9780803972537
- Label
- Municipal benchmarks : assessing local performance and establishing community standards
- Title
- Municipal benchmarks
- Title remainder
- assessing local performance and establishing community standards
- Statement of responsibility
- David N. Ammons
- Subject
-
- Benchmarking (Management)
- Benchmarking (Management) -- United States
- Gobierno municipal -- EE. UU. -- Evaluación
- Municipal government -- Evaluation
- Municipal government -- United States -- Evaluation
- Benchmarking
- Municipal services -- United States -- Evaluation
- Normalización (Administración) -- EE. UU
- United States
- Öffentliche Einrichtung
- Municipal services -- Evaluation
- Language
- eng
- Summary
- Author David N. Ammons steps beyond the current literature on local government performance measurement by offering benchmarks against which an individual municipality's performance may be assessed. This important volume guides municipal executives, department heads, management analysts, mayors and city council members, citizen groups, and interested individuals beyond the development of performance measures for city government operations. It prepares them for the initial stages of actual performance assessment by presenting relevant national standards developed by professional associations and actual performance targets and results from a sample of respected city governments
- Cataloging source
- DLC
- http://library.link/vocab/creatorName
- Ammons, David N
- Illustrations
- illustrations
- Index
- index present
- LC call number
- HD4605
- LC item number
- .A667 1996
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/subjectName
-
- Municipal services
- Municipal government
- Benchmarking (Management)
- Gobierno municipal
- Normalización (Administración)
- Benchmarking (Management)
- Municipal government
- Municipal services
- Benchmarking
- Öffentliche Einrichtung
- United States
- Label
- Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons
- Bibliography note
- Includes bibliographical references (p. 291-301) and indexes
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- 1. Introduction -- 2. Performance Measurement and Benchmarking -- 3. Animal Control -- 4. City Attorney -- 5. City Clerk -- 6. Courts -- 7. Data Processing -- 8. Development Administration -- 9. Emergency Communications -- 10. Emergency Medical Services -- 11. Finance and Budgeting -- 12. Fire Service -- 13. Library -- 14. Parks and Recreation -- 15. Personnel Administration -- 16. Police -- 17. Property Appraisal -- 18. Public Health -- 19. Public Transit -- 20. Public Utilities -- 21. Public Works and Engineering -- 22. Purchasing and Warehousing -- 23. Solid Waste Collection -- 24. Traffic Engineering and Control -- 25. Performance Milestones
- Dimensions
- 26 cm
- Extent
- xii, 323 pages
- Isbn
- 9780803972537
- Isbn Type
- (cloth : acid-free paper)
- Lccn
- 96004478
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
- System control number
-
- (OCoLC)34151764
- (OCoLC)ocm34151764
- Label
- Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons
- Bibliography note
- Includes bibliographical references (p. 291-301) and indexes
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- 1. Introduction -- 2. Performance Measurement and Benchmarking -- 3. Animal Control -- 4. City Attorney -- 5. City Clerk -- 6. Courts -- 7. Data Processing -- 8. Development Administration -- 9. Emergency Communications -- 10. Emergency Medical Services -- 11. Finance and Budgeting -- 12. Fire Service -- 13. Library -- 14. Parks and Recreation -- 15. Personnel Administration -- 16. Police -- 17. Property Appraisal -- 18. Public Health -- 19. Public Transit -- 20. Public Utilities -- 21. Public Works and Engineering -- 22. Purchasing and Warehousing -- 23. Solid Waste Collection -- 24. Traffic Engineering and Control -- 25. Performance Milestones
- Dimensions
- 26 cm
- Extent
- xii, 323 pages
- Isbn
- 9780803972537
- Isbn Type
- (cloth : acid-free paper)
- Lccn
- 96004478
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Other physical details
- illustrations
- System control number
-
- (OCoLC)34151764
- (OCoLC)ocm34151764
Subject
- Benchmarking (Management)
- Benchmarking (Management) -- United States
- Gobierno municipal -- EE. UU. -- Evaluación
- Municipal government -- Evaluation
- Municipal government -- United States -- Evaluation
- Benchmarking
- Municipal services -- United States -- Evaluation
- Normalización (Administración) -- EE. UU
- United States
- Öffentliche Einrichtung
- Municipal services -- Evaluation
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.bu.edu/portal/Municipal-benchmarks--assessing-local/wZbcL93sFBU/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.bu.edu/portal/Municipal-benchmarks--assessing-local/wZbcL93sFBU/">Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.bu.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.bu.edu/">Boston University Libraries</a></span></span></span></span></div>
