The Resource Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons

Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons

Label
Municipal benchmarks : assessing local performance and establishing community standards
Title
Municipal benchmarks
Title remainder
assessing local performance and establishing community standards
Statement of responsibility
David N. Ammons
Creator
Subject
Language
eng
Summary
Author David N. Ammons steps beyond the current literature on local government performance measurement by offering benchmarks against which an individual municipality's performance may be assessed. This important volume guides municipal executives, department heads, management analysts, mayors and city council members, citizen groups, and interested individuals beyond the development of performance measures for city government operations. It prepares them for the initial stages of actual performance assessment by presenting relevant national standards developed by professional associations and actual performance targets and results from a sample of respected city governments
Cataloging source
DLC
http://library.link/vocab/creatorName
Ammons, David N
Illustrations
illustrations
Index
index present
LC call number
HD4605
LC item number
.A667 1996
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Municipal services
  • Municipal government
  • Benchmarking (Management)
  • Gobierno municipal
  • Normalización (Administración)
  • Benchmarking (Management)
  • Municipal government
  • Municipal services
  • Benchmarking
  • Öffentliche Einrichtung
  • United States
Label
Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 291-301) and indexes
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Performance Measurement and Benchmarking -- 3. Animal Control -- 4. City Attorney -- 5. City Clerk -- 6. Courts -- 7. Data Processing -- 8. Development Administration -- 9. Emergency Communications -- 10. Emergency Medical Services -- 11. Finance and Budgeting -- 12. Fire Service -- 13. Library -- 14. Parks and Recreation -- 15. Personnel Administration -- 16. Police -- 17. Property Appraisal -- 18. Public Health -- 19. Public Transit -- 20. Public Utilities -- 21. Public Works and Engineering -- 22. Purchasing and Warehousing -- 23. Solid Waste Collection -- 24. Traffic Engineering and Control -- 25. Performance Milestones
Dimensions
26 cm
Extent
xii, 323 pages
Isbn
9780803972537
Isbn Type
(cloth : acid-free paper)
Lccn
96004478
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
  • (OCoLC)34151764
  • (OCoLC)ocm34151764
Label
Municipal benchmarks : assessing local performance and establishing community standards, David N. Ammons
Publication
Bibliography note
Includes bibliographical references (p. 291-301) and indexes
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Performance Measurement and Benchmarking -- 3. Animal Control -- 4. City Attorney -- 5. City Clerk -- 6. Courts -- 7. Data Processing -- 8. Development Administration -- 9. Emergency Communications -- 10. Emergency Medical Services -- 11. Finance and Budgeting -- 12. Fire Service -- 13. Library -- 14. Parks and Recreation -- 15. Personnel Administration -- 16. Police -- 17. Property Appraisal -- 18. Public Health -- 19. Public Transit -- 20. Public Utilities -- 21. Public Works and Engineering -- 22. Purchasing and Warehousing -- 23. Solid Waste Collection -- 24. Traffic Engineering and Control -- 25. Performance Milestones
Dimensions
26 cm
Extent
xii, 323 pages
Isbn
9780803972537
Isbn Type
(cloth : acid-free paper)
Lccn
96004478
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
  • (OCoLC)34151764
  • (OCoLC)ocm34151764

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