The Resource New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)

New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)

Label
New service paradigms : AMA SERVSIG Conference 2003
Title
New service paradigms
Title remainder
AMA SERVSIG Conference 2003
Statement of responsibility
guest editors: Jay Kandampully and Raymond P. Fisk
Contributor
Provider
Subject
Language
eng
Member of
Cataloging source
CaPaEBR
Illustrations
illustrations
Index
no index present
LC call number
HF5415.5
LC item number
.N49 2004eb
Literary form
non fiction
Nature of contents
standards specifications
http://library.link/vocab/relatedWorkOrContributorName
  • Kandampully, Jay
  • Fisk, Raymond P
  • ebrary
Series statement
Managing service quality
Series volume
v. 14, no. 2/3, 2004
http://library.link/vocab/subjectName
  • Customer services
  • Customer relations
Target audience
general
Label
New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)
Instantiates
Publication
Color
multicolored
Dimensions
unknown
Extent
p. 120-260
Form of item
electronic
Other physical details
ill.
Specific material designation
remote
System control number
  • (OCoLC)70754741
  • (CaPaEBR)ebr10058588
Label
New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)
Publication
Color
multicolored
Dimensions
unknown
Extent
p. 120-260
Form of item
electronic
Other physical details
ill.
Specific material designation
remote
System control number
  • (OCoLC)70754741
  • (CaPaEBR)ebr10058588

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