The Resource Service quality : a profit strategy for financial institutions, Leonard L. Berry, David R. Bennett, Carter W. Brown

Service quality : a profit strategy for financial institutions, Leonard L. Berry, David R. Bennett, Carter W. Brown

Label
Service quality : a profit strategy for financial institutions
Title
Service quality
Title remainder
a profit strategy for financial institutions
Statement of responsibility
Leonard L. Berry, David R. Bennett, Carter W. Brown
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1942-
http://library.link/vocab/creatorName
Berry, Leonard L.
Illustrations
illustrations
Index
index present
LC call number
HG1616.C87
LC item number
B47 1989
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
  • Bennett, David R
  • Brown, Carter W
http://library.link/vocab/subjectName
  • Banks and banking
  • Customer services
  • Finanzdienstleistung
  • Banks and banking
  • Customer services
  • Bank
  • Kundenberatung
  • Qualitätssicherung
  • Qualitätssteigerung
Label
Service quality : a profit strategy for financial institutions, Leonard L. Berry, David R. Bennett, Carter W. Brown
Instantiates
Publication
Note
Includes index
Bibliography note
Includes bibliographies and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
24 cm
Extent
xxi, 209 pages
Isbn
9781556230943
Lccn
88019203
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other control number
ZBWT00283715
System control number
  • (OCoLC)18136410
  • (OCoLC)ocm18136410
Label
Service quality : a profit strategy for financial institutions, Leonard L. Berry, David R. Bennett, Carter W. Brown
Publication
Note
Includes index
Bibliography note
Includes bibliographies and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
24 cm
Extent
xxi, 209 pages
Isbn
9781556230943
Lccn
88019203
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other control number
ZBWT00283715
System control number
  • (OCoLC)18136410
  • (OCoLC)ocm18136410

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