The Resource The Process Matters : Engaging and Equipping People for Success, Joel Brockner

The Process Matters : Engaging and Equipping People for Success, Joel Brockner

Label
The Process Matters : Engaging and Equipping People for Success
Title
The Process Matters
Title remainder
Engaging and Equipping People for Success
Statement of responsibility
Joel Brockner
Creator
Contributor
Author
Provider
Subject
Language
  • eng
  • eng
Summary
We do business in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved. This leads to compromised decisions and unethical behavior. It is not just what we accomplish that matters but also how we accomplish it. In The Process Matters, Joel Brockner shows that managers have to do more than just meet targets and goals. They have to reach those ends in the right ways—with input, consistency, and accountability—if they want to effectively lead and manage in their organizations. Brockner discusses what goes into the right process, how it leads to better outcomes, why it is easier said than done, and how to overcome obstacles along the way. Brockner demonstrates that a high-quality process often costs little and may not even require a great deal of time. In light of these facts, he considers the puzzling question of why good business practice doesn't happen more often. Brockner draws from various real-life workplace examples—from Jay Leno's departure (twice) from his TV show, to the improvement of shooting accuracy in the U.S. Navy, to the surprising results of layoffs in Canada. He also factors in a wide swath of studies to examine such issues as the importance of perceived fairness in the process, the management of organizational change, and the encouragement of a strong sense of self in those involved in decisions—in short, the ways that managers can bring out the best in their people. Relevant to anyone who is in a managerial position—from the CEO on down—The Process Matters proves that seemingly simple differences in process can go a long way
Biographical or historical data
Joel Brockner is the Phillip Hettleman Professor of Business at the Columbia Business School. He is the author of A Contemporary Look at Organizational Justice: Multiplying Insult Times Injury and Self-Esteem at Work, and the coauthor of Entrapment in Escalating Conflicts.
Cataloging source
IN-ChSCO
http://library.link/vocab/creatorName
Brockner, Joel
Government publication
other
LC call number
HD58.8
LC item number
.B76 2016eb
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
De Gruyter
http://library.link/vocab/subjectName
  • Economics
  • Organizational change
  • Reengineering (Management)
  • Business Management, other
  • Business Management
  • Management
  • Social Sciences
Target audience
specialized
Label
The Process Matters : Engaging and Equipping People for Success, Joel Brockner
Instantiates
Publication
Copyright
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • 6. A High-Quality Process: Easier Said Than Done
  • Appendixes
  • Notes
  • Index of Names
  • Index of Subjects
  • Frontmatter
  • Contents
  • Acknowledgments
  • 1. Introduction
  • 2. It’s Only Fair
  • 3. Making Change Happen: It’s All (or at Least Largely) in the Process
  • 4. Taking the Process Personally
  • 5. For Ethicality, the Process Also Matters
Dimensions
unknown
Edition
Course Book.
Extent
1 online resource(248 p.)
Form of item
online
Isbn
9781400865642
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1515/9781400865642
Other physical details
illustrations.
Reformatting quality
not applicable
Specific material designation
remote
System control number
  • (DE-B1597)459898
  • (OCoLC)984650505
  • (DE-B1597)9781400865642
Label
The Process Matters : Engaging and Equipping People for Success, Joel Brockner
Publication
Copyright
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • 6. A High-Quality Process: Easier Said Than Done
  • Appendixes
  • Notes
  • Index of Names
  • Index of Subjects
  • Frontmatter
  • Contents
  • Acknowledgments
  • 1. Introduction
  • 2. It’s Only Fair
  • 3. Making Change Happen: It’s All (or at Least Largely) in the Process
  • 4. Taking the Process Personally
  • 5. For Ethicality, the Process Also Matters
Dimensions
unknown
Edition
Course Book.
Extent
1 online resource(248 p.)
Form of item
online
Isbn
9781400865642
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other control number
10.1515/9781400865642
Other physical details
illustrations.
Reformatting quality
not applicable
Specific material designation
remote
System control number
  • (DE-B1597)459898
  • (OCoLC)984650505
  • (DE-B1597)9781400865642

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