The Resource The mediation process : practical strategies for resolving conflict, Christopher W. Moore

The mediation process : practical strategies for resolving conflict, Christopher W. Moore

Label
The mediation process : practical strategies for resolving conflict
Title
The mediation process
Title remainder
practical strategies for resolving conflict
Statement of responsibility
Christopher W. Moore
Creator
Subject
Language
eng
Member of
Action
committed to retain for EAST
Cataloging source
DLC
http://library.link/vocab/creatorDate
1947-
http://library.link/vocab/creatorName
Moore, Christopher W.
Illustrations
illustrations
Index
index present
LC call number
HM1126
LC item number
.M66 1986
Literary form
non fiction
Nature of contents
bibliography
Series statement
The Jossey-Bass social and behavioral science series
http://library.link/vocab/subjectName
  • Mediation
  • Conflict management
  • Médiation
  • Gestion des conflits
  • Konfliktlösung
  • Mediation
  • Conflict management
  • Mediation
Label
The mediation process : practical strategies for resolving conflict, Christopher W. Moore
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 321-336) and index
Contents
Part one: Understanding dispute resolution and mediation -- Approaches to managing and resolving conflict -- How mediation works -- Part two: Laying the groundwork for effective mediation -- Initial contacts with the disputing parties -- Selecting a strategy to guide mediation -- Collecting and analyzing background information -- Designing a detailed plan for mediation -- Building trust and cooperation -- Part three: Conducting productive mediation -- Beginning the mediation session -- Defining issues and setting an agenda -- Uncovering hidden interests of the disputing parties -- Generating options for settlement -- Part four: Reaching a settlement -- Assessing options for settlement -- Final bargaining -- Achieving formal settlement -- Strategies for dealing with special situations -- Conclusion -- Resource A: Code of professional conduct -- Resource B: Sample contact letter -- Resource C: Sample waiver and consent form -- Resource D: Sample agreements
Dimensions
24 cm.
Edition
1st ed.
Extent
xxii, 348 p.
Isbn
9780875896731
Isbn Type
(alk. paper)
Lccn
^^^85023675^
Other physical details
ill.
System control number
  • (OCoLC)12978674
  • (OCoLC)ocm12978674^
Label
The mediation process : practical strategies for resolving conflict, Christopher W. Moore
Publication
Bibliography note
Includes bibliographical references (p. 321-336) and index
Contents
Part one: Understanding dispute resolution and mediation -- Approaches to managing and resolving conflict -- How mediation works -- Part two: Laying the groundwork for effective mediation -- Initial contacts with the disputing parties -- Selecting a strategy to guide mediation -- Collecting and analyzing background information -- Designing a detailed plan for mediation -- Building trust and cooperation -- Part three: Conducting productive mediation -- Beginning the mediation session -- Defining issues and setting an agenda -- Uncovering hidden interests of the disputing parties -- Generating options for settlement -- Part four: Reaching a settlement -- Assessing options for settlement -- Final bargaining -- Achieving formal settlement -- Strategies for dealing with special situations -- Conclusion -- Resource A: Code of professional conduct -- Resource B: Sample contact letter -- Resource C: Sample waiver and consent form -- Resource D: Sample agreements
Dimensions
24 cm.
Edition
1st ed.
Extent
xxii, 348 p.
Isbn
9780875896731
Isbn Type
(alk. paper)
Lccn
^^^85023675^
Other physical details
ill.
System control number
  • (OCoLC)12978674
  • (OCoLC)ocm12978674^

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